1. Cookies and on-device storage
A cookie is a small file a website asks your browser to keep. Browsers also offer “local storage”, which does the same job without being sent back to the website on every visit. Urban Market uses local storage for the items below. It does not set advertising or tracking cookies.
2. What we store
| Item | Why | How long |
|---|---|---|
| Your basket | So it survives a refresh or a dropped connection | Until you check out or clear it |
| Saved products | An anonymous code that links the items you saved with the heart — not your name | Until you clear it |
| Compare list | The products you picked to compare, up to four | Until you clear it |
| Delivery area | To show prices and delivery costs for where you are | Until you change it |
| Light or dark theme | To remember your display choice | Until you change it |
| Age confirmation | So you are not asked for your date of birth on every restricted item | Until you clear it |
| Recent searches | Your last few searches, shown when you open the search box | Until you clear it |
| Conversations with Anita | So a chat continues where you left it, with an anonymous ID | Until you start a new chat or clear it |
3. Why we do not ask first
Each item above is either strictly necessary for the site to work — a basket that forgot its contents on every page would not be a shop — or remembers a choice you made yourself. The law does not require consent for these, so we do not interrupt you with a banner to ask for it.
4. Analytics and advertising
We do not currently use third-party analytics or advertising cookies. If we introduce them, we will update this policy first and, where the law requires, ask for your consent before anything is set.
5. Payment and other services
When you pay, the licensed payment provider’s own page or prompt may set cookies of its own, under its own policy. Urban Market does not receive them.
6. How to clear it
You can clear this data at any time in your browser’s settings, usually under “Privacy” or “Site data”. The site will still work, but your basket, saved items and preferences will be lost.
7. Changes and contact
If what we store changes, this page changes first. For anything about this policy, write to hello@urbanmarket.ke. Our Privacy Policy explains how we handle personal data more generally.